Insurance Policy Administration and Management System

iPams is an insurance policy administration system helping you streamline your relationship with the policy holder. It covers the entire cycle of policy management from prospecting and underwriting to premium collection to claims and to exit.

Built-in document management system, broker management system and general ledger system makes the iPams unique in its class. iPams is a browser based application promising ease of installation and maintenance with zero foot print.

It offers true straight-thru processing capabilities enabling organisations to cut down human intervention and deal with volume business in less time.

iPams can cater for products such as:

  • Tax-free saving plans
  • Healthcare for Expats
  • Income Protection
  • Cash Plan
  • Travel Cover
  • Accident Protection
  • Bespoke Product Creation

Product Creation:

iPams makes product creation and management simple. With its standard controls, companies can build and launch new products by choosing from a wide array of available options (rules).


Claim Management:

The Claims module is used to register and administer all claims against a policy, regardless of their type. A workflow system manages the process, making sure that claims are handled with utmost efficiency. This module also helps in fraud management, benefits payment and premium collections.


Premium Collection:

iPams supports all major premium collection methods, including, direct debit, standing order, payroll, cash, cheque and credit cards.

Additionally, automatic premium collection, posting and re-conciliation are the features that make iPams the choice of today’s CFOs.


Customer Management:

The customer management module makes it convenient to manage user accounts in a real-time environment.

It maintains personal details, employment and income details, marketing communication preferences, bank account details, assignees, nominees, trustees and power of attorney. All changes are audited.


Correspondence with Compliance:

The module centralises the entire correspondence repository and is linked with the Compliance module.

It then approves and monitors the contents of all correspondence.


Partner Management and Commission Payouts:

iPams provides an integrated module to create and manage collaboration with external partners, including IFAs and Re-assurors.

Broker – iPams has a management section which takes care of the day to day Broker administration. A full portfolio is maintained, keeping track of business and financial information.

Reassurance – iPams maintains a database of registered and preferred re-assurors. Each company is evaluated and appropriate scoring is attached.

If you need more information, please contact us on +44 0116 2755 680 or fill in the demo request form and we will contact you.